Contact GetHomeAuctionSites and talk to a person
Talk to a person at GetHomeAuctionSites. Email us and we reply within one working day. No call center, no ticket number for a first inquiry.
Whenwearereachable
Business hours
9:00 to 17:00 Central Time, Monday to Friday, excluding US public holidays.
Reply time
One working day for an email, sooner for existing clients through the portal.
Where we work
Remotely, serving auction firms across the United States, from Texas, Florida and Georgia to Ohio, Pennsylvania and Illinois.
What happens after you get in touch?
A person reads it
Not a routing rule. There is no ticket number for a first inquiry.
You get a reply
Within one working day, answering what you asked and suggesting the plan that fits.
A demo, if you want one
About 30 minutes on your screen, showing a site built for your kind of sale.
Launch in days
If you go ahead, live in 7 days on Lot Sheet, with the build fee only after you approve.
Questions about getting in touch, billing and moving your site
How quickly will someone reply?
Within one working day for an email or a contact form message, during 9:00 to 17:00 Central Time, Monday to Friday, excluding US public holidays. Existing clients using the client portal are usually answered sooner.
Is there a phone number?
We work by email, the contact form and scheduled video calls, so every request is written down and nothing gets lost between calls. If you would rather talk, book a demo and we meet on a video call at a time you choose.
Do you work with auction firms in my state?
Yes. We work remotely with firms anywhere in the United States, including firms selling across Texas, Florida, Georgia and North Carolina.
What should I include in my first message?
The kinds of sales you run, the counties you sell in, your current website address if you have one, and what is not working today. That is enough for a useful first reply.
We already have a website with active lot listings. What happens to them?
Tell us your current site during onboarding and we review what is worth keeping: active lot pages, past sale results, and any pages ranking in search. We rebuild what matters into the new site and set up redirects from your old URLs so a bidder who bookmarked a listing, or a search result pointing at your old page, still lands somewhere useful.
Will we lose our search ranking when we move to the new site?
Proper redirects from old URLs to their new equivalents are the main protection against a ranking drop during a migration, and we set those up as part of onboarding. Beyond that, our 90+ PageSpeed guarantee and ongoing article program are aimed at improving visibility from where you started, not just preserving it.
What do I actually pay, and when?
You pay the monthly fee for the tier you choose up front: $127, $267 plus AI usage, or $647 a month. The $697 one-time build fee is invoiced only after your site is live and you are satisfied with it. Domain and hosting are inside the monthly figure.
How do I cancel, and how much notice do you need?
Email us and say you want to cancel. Your message must reach us at least 2 business days before your next invoice date, during business hours, which are 9:00 to 17:00 Central Time, Monday to Friday. A message sent outside those hours counts from the start of the next business day, so a weekend email does not give 2 business days of notice for an invoice due Monday or Tuesday. With valid notice, no further invoice is raised and your site runs to the end of the month you have paid for. With late notice, the next invoice is charged as normal and the cancellation takes effect at the end of that month.